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NEED A WHOLESALE ACCOUNT FOR YOUR SMOKE SHOP? CALL 646-238-4005
NEED A WHOLESALE ACCOUNT FOR YOUR SMOKE SHOP? CALL 646-238-4005

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Return & Privacy Policy

At The Baggie Store, we are committed to the highest level of customer service and protecting your privacy. We use the information we collect about you to process your orders and provide you with information about our brands ONLY. Please read on below for more details about our return and privacy policy.

Insufficient Address Policy

If package is returned for Insufficient Address or Vacant Address, we will attempt to contact said customer via provided customer information. Once notified, customer has 48hrs to respond via email, text or phone. Customer must remit payment for reshipment of package to correct shipping address. If no response, order will be cancelled and refunded LESS shipping fee and inconvenience fee of 10% subtotal of order. 

Return Policy

We honor all returns within 30 days of delivery within reason and circumstance. Contact us via email, info@thebaggiestore.com or call toll-free 844-422-4443 to notify us of the return or issue with your order. Buyer will be refunded or replacement order will be re-shipped within 48hrs of us receiving the returned items.

Mail all returns to:
TBS Supply Co
2004 Morris Ave, Suite 7
Union, NJ 07083 

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. We need your phone number to contact you in case if we need any further information about your order details.

How does The Baggie Store protect customer information?

When you place orders you are transferred to PayPal’s secure server to process your payment. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Does The Baggie Store disclose the information it collects to outside parties?

The Baggie Store does not sell, trade, or rent your personal information to others.

Your consent.

By using our Web site, you consent to the collection and use of this information by The Baggie Store. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. In order to use this website, you affirm that you are at least eighteen (18) years of age and/or over the age of majority in the jurisdiction you reside and from which you access the website where the age of majority is greater than eighteen (18) years of age. If you are under the age of 18 and/or under the age of majority in the jurisdiction you reside and from which you access the website, then you are not permitted to use the website. You may not use this site for any unlawful purpose or activity. The Baggie Store is not responsible for alterations of sold products nor are we responsible for the contents of which the said buyer puts into the sold product.